Frequently Asked Questions

FAQs

Welcome to our peaceful retreat in Madeira.

Opening Hours and Reception

What are the check-in and check-out times?
Check-in is available between 14:00 and 22:00. Check-out is between 08:00 and 11:00.

Is there a transfer service from the airport?
Yes. We offer a paid transfer service between Madeira Airport and the accommodation, available upon prior request.

Does the accommodation offer Internet access?
Yes, we provide free Wi-Fi throughout the property for the convenience of our guests.

Does the accommodation have parking?
Yes. Casa da Capelinha offers free parking for guests, and no prior reservation is required.

Is the accommodation’s swimming pool heated?
Our panoramic outdoor infinity-style swimming pool, with stunning views over the Atlantic Ocean, is not heated.

Are the apartments equipped with air conditioning?
Yes, our units are equipped with air conditioning.

Are pets allowed to stay?
Pets are only permitted upon prior request and subject to approval by the accommodation, and additional charges may apply. Please contact us before making your booking.

Does the accommodation serve breakfast or lunch?
We do not offer breakfast or lunch at our property. However, all our apartments and studios include a fully equipped kitchenette, allowing you to prepare your own meals with complete independence.

Is there a restaurant or bar on the premises?
Yes, our property has the “Baixas” bar and restaurant, offering a rustic and traditionally Madeiran atmosphere. Opening hours are from 14:30 to 21:00.

What is the exact location of the accommodation?
Casa da Capelinha is located in the peaceful village of Ponta Delgada (São Vicente), on the north coast of Madeira, offering an ideal retreat away from mass tourism.

Is it necessary to hire a car?
Given our privileged location surrounded by nature and our distance of around 50 minutes from Madeira Airport and Funchal, we strongly recommend hiring a car so that you can explore the island in complete comfort.

What can you visit nearby?
Just a few metres from the accommodation, you will find the Natural Pools of Ponta Delgada. A short drive away, you can also visit the village of São Vicente and its volcanic caves, the stunning Laurisilva Forest via the Levada do Rei, or the mystical Fanal Forest.